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This page sets out our terms of business, our guarantee plus clarification regarding the conditions under which it is offered. Your statutory rights are not affected.
Purchase of bingbangbong equipment indicates agreement to these terms & conditions unless expressly indicated otherwise in writing.
Guarantee
Order confirmation
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All customer orders will receive a confirmatory response setting out the exact order details and indicating any 'free' elements to be included.
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Please advise us within 24hrs if this is in any way incorrect as your items are constructed from this list and your invoice is based on these details
Liabilty
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All items are covered within the UK by £1,000,000 Public & Product Liability insurance
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Items shipped outside of the UK are not covered by liability insurance and we require that clients waive any bingbangbong liability and indemnify bingbangbong or its agents against claims arising howsoever caused.
Limitations of Use
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Products are intended for use only in a musical / sound exploration / sensory experience context.
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Items are robust and constructed to be 'over strong' for the intended use, they are never intended to be used for climbing or other forms of 'misuse'. No responsibility is accepted for damages or loss arising from misuse.
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With normal use and exposure, items should be functional for many years, many of our products have an indefinite lifespan.
Installation
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Installation advice offered is general advice and does not account for your exact local conditions.
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Installation should only be carried out by an approved playground installer.
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Bingbangbong accepts no responsibility for any harm or other effect whatsoever arising from installation or siting.
Billing terms
Billing and Invoicing Terms - effective 1st April 2008
As a micro-business bingbangbong is extremely sensitive to cashflow.
Before your goods are delivered to you we are required to purchase raw materials, process those in-house and/or out-source specialist services to create the final product. Our suppliers and service providers are paid before we receive your payment and therefore we rely on prompt payment to keep your order and the orders of all other customers moving promptly. Most items are delivered within 3-4 weeks unless you have ordered a custom item for which you will receve an estimated delivery date.
With the growth of the business our small cash and borrowing reserves come under significant pressure. To alleviate such pressure and to speed up the provision of our goods and services to you, we offer different billing options to meet with the majority of customer systems with which we interface
Prompt Payment
Standard Website Price less 10% discount - Payment with order or an invoice for the full order value is issued for immediate payment. Goods are shipped immediately after fabrication if payment has been received.
Standard 30 Day - Purchase Order
Price as indicated on the website- An invoice is issued when the order is received and must be paid within 30 days. This is essentially offering clients 30 days interest-free credit - no further discounts are available
30 Day Plus - Purchase Order
Order Value plus 5% charge - An invoice is issued with the goods and must be paid within 60 days. No further discounts are available
Unpaid / overdue Invoices
Invoices that remain unpaid after their due period will incur a further administration / borrowing fee based on the balance of your customer account with us - secondary & subsequent invoices are issued for the amount of the 'overdue charge' only. This fee is reapplied after 1 month and in subsequent months - the overall amount due on your customer account is therefore compounding e.g.
£1000.00 - 1 April - Outstanding Amount
£ 50.00 - 1 May - 5% Charge - Invoice issued for £50
£1050.00 - 1 May - New Outstanding Amount
£ 52.50 - 1 June - Second 5% charge - Invoice issued for £52.50
£1102.50 - 1 June - New Outstanding amount
£ 55.10 - 1 July - Third 5% charge - Invoice issued for £55.10
£1157.60 - 1 July - New Outstanding Amount
etc.
Threat-resistance
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'Tamper proof' / 'anti-tamper' means that the fittings are protected against casual attempts to undo the fixings - Our anti-tamper fixings cannot be undone without some form of tool, usually a non-standard tool or a specialist fixing bit. In some cases anti-tamper measures may take the form of a threadlocking compound to bond nuts and bolts together or any combination of measures available.
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Vandal resistance means increased security and protection against theft of or damage to the product. There is no such thing as vandal proof more...
Elemental / Environmental
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All standard aluminium based instruments are supplied with a chemically etched protective undercoat and a layer of coloured powdercoating. These are hard wearing, industrial quality finishes, but they can be marked or chipped if struck or scratched with a hard implement.
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Although virtually indestructible as a material, Stainless steel instrument finishes may be scratched or may be dented by striking sufficiently forcefully with a hard implement.
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Stainless Steel instruments are 304 grade as standard are suitable for any use not requiring permanent immersion in water. 316 grade immersible Stainless is available on request.
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Environmental factors such as UV exposure, wind, rain and salty air near a coast, will cause a dulling of cosmetic finishes and colours after a period of exposure. Such cosmetic effects are anticpated and do not affect the instrument/artefact performance.
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Stainless mirror polished spheres and hemispheres have a thin skin that can be dented with aggressive use. Please be aware of this.
- Stainless Steel items may become hot in direct sunlight
- All sound has the potential to carry beyond the area of immediate use.
Generally this 'carry' is only for a few metres however under certain
conditions, using unapproved striking implements or with proximate
neighbours this may constitute a nuisance. Before ordering you should
satisfy yourself that your intended installation site is appropriate -
bingbangbong accepts no responsibility whatsoever for 'nuisance' use of
our products in your scenario
Sensory Awareness
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Sensory products are solely designed to provide stimulating and interesting opportunities for exploration and sensation. Individual users will react differently to different stimulii and whilst we can indicate the likely range of uses and effects, no guarantee of effect or benefit whatsoever is given or should be implied.
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Some of the sensory items are designed to give-off extremely strong vibrations and sound waves. Please consider if this is appropriate for your clientele before purchase.
Intellectual property
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Items purchased from bingbangbong may or may not include proprietary original designs and/or design features that represent intellectual property. All designs are covered by copyright and may not be copied, disassembled, reverse engineered or replicated in whole or in part. Breaches of copyright and other intellectual property may be met with a strong legal challenge.
Acceptance of conditions
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By ordering / purchasing from bingbangbong, you acknowledge acceptance of the above terms and conditions. If you wish further clarification please
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us before placing an order; I will be more than happy to discuss this subject with you.
Effective 1 April 2008
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Consultancy 
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